SHIPPING POLICY
Thank you for shopping with Rustic Barn Candle and Bath! We strive to ensure your products arrive quickly and in perfect condition.
Order Processing Time
- All orders are processed within 1–3 business days.
- Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Rates & Delivery Times
- Shipping rates are calculated at checkout based on your location and order size.
- Delivery times vary by carrier and destination:
- USPS Ground Advantage (Standard Shipping): 3–6 business days
- USPS Priority Mail: 2–3 business days (if available)
Order Tracking
- Once your order ships, you will receive a confirmation email with a tracking number to monitor your package's progress.
Free Shipping Offers
- We offer free standard shipping on orders of $75 or more.
Shipping Restrictions
- Currently, we ship only within the United States.
Damaged or Lost Packages
- We take great care to pack your items securely, but if your order arrives damaged, please email us at customercare@rusticbarncandleandbath.com within 7 days of delivery. Include your order number and photos of the damage so we can resolve the issue promptly.
- For lost packages, please contact us, and we will work with the carrier to locate your order.
Questions?
If you have any questions or concerns about shipping, please contact us at shipping@rusticbarncandleandbath.com. We’re here to help!